Privacy Policy

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1. General information on data protection

When you use this website, various personal data is collected from you. Personal data is data that can be used to identify you personally. This privacy policy explains which data we collect and process and for what purpose. The following information provides an overview of what happens to your personal data when you visit and use our website. As the operator of these pages, we take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations, in particular the EU General Data Protection Regulation (GDPR), and this privacy policy. We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security gaps. Complete protection of data from access by third parties is not possible.

 

Data collection on our website

How do we collect your data? Your data is collected, on the one hand, when you provide it to us. This can, for example, be data you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. This primarily involves technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website. What do we use your data for? Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. What rights do you have regarding your data? You have the right to request information, correction, deletion, or restriction of processing (blocking) of this data at any time, and under certain conditions, the right to object or withdraw your consent. You can contact us at any time at the address provided in the imprint for this purpose and for other questions regarding data protection. You also have the right to lodge a complaint with a data protection supervisory authority. For details, please refer to this privacy policy.

 

Analysis tools and third-party tools

When you visit our website, your browsing behavior may be statistically analyzed. This is done primarily with cookies and so-called analysis programs. The analysis of your browsing behavior is generally anonymous; it cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information about this can be found in this privacy policy.

 

2. Responsible for data processing:

The controller for data processing on this website is:

 

Stefanie Secrafi Sole proprietor Tel: +49 40 52472575 info@css-chauffeur.de

 

The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

 

3. Data collection on our website Server log files

• Browser type and version

• Operating system used Referrer

• URL Hostname of the accessing computer

• Time of the server request

• IP address

 

This data will not be merged with other data sources. This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; for this purpose, the server log files must be collected.

 

contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent. The data entered into the contact form will therefore be processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal email notification to us is sufficient. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions, in particular retention periods, remain unaffected.

 

request via email or phone

If you contact us by email or telephone, your inquiry, including all personal data resulting from it (name, inquiry), will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent. This data will be processed on the basis of Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 (1) (a) GDPR) and/or on our legitimate interests (Art. 6 (1) (f) GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us. The data you send to us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

 

Processing data

We collect, process, and use personal data only to the extent necessary to establish, define, or modify the legal relationship (master data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. We collect, process, and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill them. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

 

4. Transfer of data to third parties (data transmission)

We only transfer personal data to third parties if this is necessary for the purpose of contract execution, for example, to the credit institution commissioned with payment processing or to the third party commissioned with the transport (driving service). The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data to fulfill a contract or for pre-contractual measures. Further transfer of data will not take place or will only take place if: You have given your express consent in accordance with Art. 6 (1) (a) GDPR, The transfer is necessary in accordance with Art. 6 (1) (f) GDPR to assert, exercise, or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data, In the event that there is a legal obligation to disclose data in accordance with Art. 6 (1) (c) GDPR. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

 

5. Cookies

Some of our websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can set your browser to inform you when cookies are set and to only allow cookies in individual cases, to exclude the acceptance of cookies for certain cases or generally, and to activate the automatic deletion of cookies when you close the browser. Deactivating cookies may limit the functionality of this website. Cookies that are necessary for electronic communication or to provide certain functions you have requested (e.g., shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, these are treated separately in this privacy policy.

 

6. Analysis tools and advertising

 

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies." These are text files that are stored on your computer and that enable an analysis of your website usage. For this purpose, the information generated by the cookie about your use of the website is stored on our server. The IP address is anonymized before storage. Matomo cookies remain on your device until you delete them. The storage of Matomo cookies and the use of this analysis tool are based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior in order to optimize both its website and its advertising. The information generated by the cookie about your use of this website will not be shared with third parties. You can prevent cookies from being stored by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be stored in your browser, preventing Matomo from saving usage data. If you delete your cookies, the Matomo opt-out cookie will also be deleted. The opt-out must be reactivated the next time you visit our site.

 

7. Plugins und Tools

Google Web Fonts

This site uses so-called web fonts provided by Google for consistent font display. Google Fonts are installed locally. There is no connection to Google servers.

 

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. Google Maps is used in the interest of an attractive presentation of our online services and to make the locations we list on the website easy to find. This represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. More information on how user data is handled can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.

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8. Data security

During your visit to our website, we use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is being transmitted encrypted by the closed key or lock symbol in the lower status bar of your browser. We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously being improved in line with technological developments. For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

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9. Your rights as a data subject Right to withdraw your consent

You have the right to revoke your previously granted consent at any time in accordance with Article 7 (3) GDPR. This means that we may no longer continue the data processing based on this consent in the future. Right to information, rectification, and erasure You have the right to request information about your personal data processed by us in accordance with Article 15 GDPR. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing, or objection, the existence of a right to lodge a complaint, the origin of your data, if it was not collected from us, as well as the existence of automated decision-making, including profiling, and, if applicable, meaningful information on its details; to request the immediate rectification of inaccurate or incomplete personal data stored by us in accordance with Article 16 GDPR; to request the deletion of your personal data stored by us in accordance with Article 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

 

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you require it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data may, apart from its storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

 

Right to data portability

You have the right, pursuant to Article 20 of the GDPR, to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible;

 

Right to object to data collection in special cases, as well as to direct advertising (Article 21 GDPR)

If data processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons related to your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims (Art. 21 (1) GDPR). If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for direct marketing purposes (Art. 21 (2) GDPR).

 

Exercising your rights against us

To exercise your rights, you can contact us at any time using the address provided in Section 2 above or in the legal notice. All notifications and measures are provided free of charge in accordance with Art. 12 (5) GDPR.

 

Right to lodge a complaint with a data protection supervisory authority

Pursuant to Art. 77 GDPR, data subjects have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged infringement. This right of complaint is without prejudice to other administrative or judicial remedies.

The contact details of the supervisory authority at our company headquarters are:

The Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI)

Prof. Dr. Johannes Caspar

Ludwig-Erhard-Str. 22 (7th floor),

20459 Hamburg

Tel.: +49 40 428 54 – 4040 Fax: +49 40 428 54 – 4000 Email: mailbox@datenschutz.hamburg.de

 

10. Currentness and changes to this privacy policy

This privacy policy is currently valid and dated February 2025. Due to the further development of our website and its offerings, or due to changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. CONTACT & HELP - For questions or special requests, we are available Monday to Friday from 9:00 a.m. to 7:00 p.m. via our contact form.

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